Question 1

What is Nexus General DIY and what does it do?

Accepted Answer

Nexus General DIY (PTY) LTD is a Bloemfontein-based property repair, maintenance and renovation company. We cover plumbing, roofing, waterproofing, painting, electrical, gate motors, garage doors, tiling, aluminium and glasswork, steelwork and general contracting. The company is owner-led by F.C. Schlebusch.

Question 2

Where is Nexus General DIY based?

Accepted Answer

We are based in Fleurdal, Bloemfontein, and work across all suburbs in the greater Bloemfontein area.

Question 3

Is Nexus available for emergency callouts?

Accepted Answer

Yes. We operate a 24/7 emergency line for genuine emergencies - burst pipes, geyser failures, roof leaks and electrical faults. Call 083 861 6718 at any hour.

Question 4

Do you work on commercial properties?

Accepted Answer

Yes. We work with body corporates, landlords, estate agents, offices, retail, schools and guesthouses. Contact us to discuss your maintenance requirements.

Question 5

Who is the owner of Nexus General DIY?

Accepted Answer

Nexus General DIY is owned and operated by F.C. Schlebusch. FC personally oversees all projects and is involved in quoting, site management and quality assurance.

Question 6

How do I request a quote?

Accepted Answer

Fill in our contact form on the website, WhatsApp us on 083 861 6718, or call us directly. We will arrange an inspection at your property at a convenient time.

Question 7

Is the initial inspection free?

Accepted Answer

Yes. We inspect the problem at no charge and provide a written quote before any work starts. There is no obligation to proceed after the inspection.

Question 8

How detailed is the written quote?

Accepted Answer

Our quotes itemise the work to be done, the materials to be used and the time required. We do not provide vague lump-sum quotes. You receive a document you can read, understand and compare.

Question 9

How quickly do you respond to quote requests?

Accepted Answer

We aim to respond to all requests on the same business day. For emergencies, we respond immediately by phone.

Question 10

Do you do insurance repair work?

Accepted Answer

Yes. We provide the written inspection reports and photographic documentation that insurers require. We have assisted many Bloemfontein homeowners with storm and hail damage claims.

Question 11

What plumbing work does Nexus cover?

Accepted Answer

We cover geyser replacement and repair, burst and leaking pipes, taps and mixers, blocked drains, toilet installation and repair, bathroom plumbing for renovations, water hammer, grey water systems and all general plumbing maintenance.

Question 12

What should I do if a pipe bursts?

Accepted Answer

Close the main water supply valve immediately - it is usually near the water meter at the boundary. Then call us. Do not leave a burst pipe running.

Question 13

How long does a geyser last in Bloemfontein?

Accepted Answer

A quality geyser typically lasts 8 to 12 years in South African conditions. Bloemfontein's harder water can reduce this slightly. If your geyser is over 10 years old, have it assessed before it fails.

Question 14

Can you repair a geyser or does it need replacing?

Accepted Answer

Elements, thermostats and pressure valves are all replaceable. If the tank itself is leaking, replacement is the only option. We assess the condition on every callout and advise honestly.

Question 15

What roofing services does Nexus offer?

Accepted Answer

We repair tiled, IBR (corrugated metal), Chromadek and flat roofs. Services include leak repairs, tile replacement, ridge capping, flashing, fascia and gutter work, full re-roofing and hail damage assessment.

Question 16

How do I know if my roof needs repair or replacement?

Accepted Answer

If fewer than 10% of tiles are damaged and the structure and battens are sound, repair is usually the right choice. If the roof is old, heavily damaged throughout, or if the structure has deteriorated, replacement may be more economical over the long term. Our roof inspection gives you an honest picture.

Question 17

Can you repair a leaking roof in wet weather?

Accepted Answer

Emergency temporary repairs can be made in wet weather to reduce water ingress. Permanent repairs require dry conditions for proper adhesion and pointing.

Question 18

What is the difference between rising damp and penetrating damp?

Accepted Answer

Rising damp is groundwater moving upward through masonry - it produces a horizontal tidemark near floor level. Penetrating damp enters horizontally from outside through cracked render, failed pointing or damaged flashing - it can appear at any height. The treatments are completely different.

Question 19

How long does waterproofing last?

Accepted Answer

Torch-on membrane on flat roofs typically lasts 15 to 20 years. Liquid-applied systems are 10 to 15 years. Chemical DPC treatment for rising damp is permanent. All waterproofing depends on correct application.

Question 20

How often should exterior walls be painted in Bloemfontein?

Accepted Answer

A quality exterior acrylic applied correctly on properly prepared surfaces should last 7 to 10 years in Bloemfontein. South-facing walls get less UV but more wind-driven rain; north-facing walls get more direct UV. Both affect repainting frequency.

Question 21

Why does exterior paint keep peeling?

Accepted Answer

Peeling is almost always a moisture or prep problem - not a paint quality problem. Moisture in the wall, inadequate surface preparation or the wrong primer are the usual causes. Painting over peeling paint without fixing the cause just delays the failure.

Question 22

Does Nexus guarantee its work?

Accepted Answer

Yes. We stand behind the quality of every job. If something we did fails within a reasonable period due to workmanship, we return and fix it at no charge. Our guarantee terms are set out on our Guarantees page.

Question 23

What materials do you use?

Accepted Answer

We specify materials from established, recognised suppliers - Plascon, Dulux, Chryso, Sika, Kwikot, Cobra, FAAC, Centurion and others. We do not substitute inferior materials without disclosure.

Question 24

Are your tradespeople qualified?

Accepted Answer

Our electrical work is performed by registered electricians who issue Certificates of Compliance. Our plumbing team has the practical experience and equipment to handle residential and commercial plumbing correctly.

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